GameStop Card Grading Service Terms & Conditions
By using GameStop’s grading services, you agree to the following terms and conditions:
PSA Grading Terms and Conditions
The following additional terms and conditions:
1. Liability for Lost or Damaged Items
In the event that items submitted for grading are lost or damaged while in the custody of GameStop Corp, the following provisions shall apply:
1.1 Compensation for Lost or Damaged Items
GameStop will exercise reasonable and ordinary care in handling items submitted for the card grading Services. However, if GameStop determines, in its sole discretion, that your item submitted for PSA Grading Services was lost, stolen, or damaged while in the possession or control of GameStop (a “Loss Event”), GameStop will compensate you as provided in this Section based upon the lesser of (i) the Declared Value and (ii) the fair market value of the item at the time of loss as determined by GameStop standard procedures, which may include filing a claim with our insurance carrier. The Declared Value you provide with the submission form for your item is only an estimate of the insured value, and the fair market value of the item may be less than your Declared Value. IN NO EVENT SHALL GAMESTOP’S TOTAL LIABILITY, WHETHER CAUSED BY THE ACTIVE OR PASSIVE NEGLIGENCE OF GAMESTOP OR OTHERWISE, EXCEED THE LESSER OF THE FAIR MARKET VALUE OR THE DECLARED VALUE OF THE ITEM. GAMESTOP RESERVES THE RIGHT, IN ITS SOLE DISCRETION, TO DETERMINE THE FAIR MARKET VALUE FOR AN ITEM THROUGH ANY MEANS AS IT MAY DETERMINE. GameStop may elect, depending on the condition of a damaged item, to either (a) return the item to you and compensate you for the reduction in value due to damage, or (b) retain the item and pay the maximum liability available under this section.
GameStop has and will have no liability whatsoever to you for any loss or damage of any item occurring while the item is not in the custody or control of GameStop, including, without limitation, after the item is transferred to the custody or control of a third party, including another facility, owner, agent, dealer, group submitter, or carrier, as identified by you, or released for return to you. GameStop will not be liable or responsible for any consequential, incidental, special, or indirect damages, including, without limitation, for any intrinsic or sentimental value of an item.
1.2 Refund of Grading Service Costs
In addition to the compensation for the item described in Section 1.1, if a Loss Event occurs, GameStop will refund the full cost of the grading service paid by you in relation to the lost or damaged items.
1.3 Fraudulent or Damaged Cards
GameStop will not take or guarantee items which bear evidence of trimming, recoloring, restoration, or any other form of alteration or tampering, or that are of questionable authenticity, and you agree not to knowingly submit any such items. GameStop bears no responsibility in respect of a Loss Event (defined in Section 1.1) for any such items. GameStop may refuse to take items that are in its opinion critically damaged and/or too fragile, or may alternatively require that you release GameStop completely from all liability whatsoever with regard to such items prior to performing the services.
1.4 Limitations of Liability
GameStop has and will have no liability whatsoever to you for any loss or damage of any item occurring while the item is not in the custody or control of GameStop, including, without limitation, after the item is transferred to the custody or control of PSA. GameStop will not be liable or responsible for any consequential, incidental, special, or indirect damages, including, without limitation, for any intrinsic or sentimental value of an item.
2. Abandoned Goods
2.1 Abandoned Goods Event
Items shall be deemed Abandoned Goods if:
(a) Delivery is not accepted by you (or the your nominated party) at the agreed time and place, or
(b) You fail to take possession of any item within thirty (30) days from the date GameStop notifies you that the item is ready for collection (“Notice Period”). Such notification will be sent via email to the email address you provided at the time of the transaction.
2.2 Storage of Abandoned Goods
If items are deemed abandoned, GameStop may, at its sole discretion, store the Abandoned Goods at your sole risk and expense. GameStop shall not be liable for any damages (direct or indirect) that may result from such storage.
2.3 Recovery of owed Service fees
You hereby agree that GameStop may sell or destroy all or any part of the Abandoned Goods in an attempt to recover any unpaid fees related to the Services provided by GameStop. You further agree that GameStop may take such actions without further notice once the Goods are deemed abandoned.
We may revise any of the forgoing terms and policies at any time.
Contact Us
You may contact us regarding these Terms or related issues by contacting Guest Care via mail at GameStop, Attn: Guest Care, 625 Westport Parkway, Grapevine, TX 76051, email at care@gamestop.com, or toll-free phone at 800-883-8895.